CLIENT PRIVACY STATEMENT & SECURITY INFORMATION
Client Privacy at SolarG, we are committed to protecting your privacy. We only use the information we collect to process your orders and to provide a more personalized shopping experience for you.
What information do we collect? How do we use it?
When you register with us, we need to know your name, e-mail address, and mailing address. This lets us notify you of your order status and helps make your shopping experience more enjoyable. When you order, we need to know your credit card number and expiration date. This allows us to process and fill your order. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new SolarG services and special offers we think you'll find valuable. If you would rather not receive this information, please email us to let us know your preferences.
How does SolarG protect customer information?
When you place orders or access your account information, we use a secure server - PSiGate of Toronto, Ontario. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
After you make your selection from our Order Form page and the " Submit " button is pressed, you are transferred to PSiGate's encrypted transaction screen. At which point you will see the following message :
You are about to conduct a secure real-time credit card transaction which will be authorized by your Bank. Please stay connected to our site as your bank will issue you an authorization number and we will provide an electronic receipt you can print for your records. To ensure privacy, your credit card number is NOT kept on our system or passed to the merchant.
Authorization of your credit card will take approximately 15 to 30 seconds (depending on your Internet connection). Firefox users will see a closed padlock on the toolbar when encryption security (SSL) is activated. Microsoft Internet Explorer users will see a closed padlock icon in the lower right hand corner.
From this point on in the transaction, all information provided is fully secured by SSL and PSiGate.
Who is PSiGate and how do I know I can trust them?
PSiGate provides our 24-hr real-time credit card transaction platform. We encourage our clients to visit them directly to learn more about them. For more on their security policy click here.
What about "Cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to personalize and enhance your shopping experience with us. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
Disclosure of information collected?
SolarG does not sell, trade, or rent your personal information collected on our web site to others.
SolarG is committed to protecting your privacy. We use the information we collect on the site to make shopping at SolarG possible and to enhance your overall shopping experience. We do not sell, trade, or rent your web-related personal information to others.
Tell us what you think
SolarG welcomes your Questions & Comments about privacy.